<aside> <img src="/icons/list_lightgray.svg" alt="/icons/list_lightgray.svg" width="40px" /> Role - UX Designer

</aside>

<aside> <img src="/icons/groups_lightgray.svg" alt="/icons/groups_lightgray.svg" width="40px" /> Team - Product Manager, Stakeholders, Design Team, Developer Team, Testing Team

</aside>

<aside> <img src="/icons/calendar_lightgray.svg" alt="/icons/calendar_lightgray.svg" width="40px" /> Duration - Sept 2022 - Jan 2023

</aside>

<aside> <img src="/icons/color-palette_lightgray.svg" alt="/icons/color-palette_lightgray.svg" width="40px" /> Sector - Healthcare

</aside>

Objective

Design an intuitive visual editor for non-technical users, facilitating easy management and instant updates of client-centric mobile apps. The solution should eliminate the need for coding or developer intervention, enabling users to make changes swiftly, and ensuring efficient app maintenance and enhancement.

Problem statement

The existing digital product lacks user experience and usability, impeding efficiency and consuming valuable time for users.

a. Reason for the Problem Statement

1. Lack of User Engagement: Improving the dashboard's usability and customization options boosts user engagement and satisfaction.
2. The complexity of Content Creation Tools: Current tools may be too complex for non-technical users, requiring extensive training or technical knowledge to use effectively.
3. Increased Productivity: A user-friendly dashboard streamlines workflows, leading to higher productivity for admin users.
4. Admin Dashboard Efficiency: The dashboard contributes to better communication, collaboration, and decision-making, driving successful productivity.
5. User-Centric Design: Addressing user needs demonstrates a commitment to user-centric design, enhancing overall user experience and satisfaction.

Design Process

- Discover

1. Understanding the Existing Challenges

User:

• An admin management dashboard designed specifically for healthcare purposes is available, enabling content management for distinct user groups within the healthcare sector.
• Due to the varied nature of healthcare groups, this dashboard operates within defined constraints.
• Content curated via this dashboard is subsequently showcased on the mobile app for users.

Business:

• Recognizing the diversity among user groups within the healthcare sector is crucial for optimizing the admin management dashboard's effectiveness.
• The dashboard must accommodate a wide range of content needs and access constraints inherent in the healthcare industry.
• A tailored content management strategy ensures operational efficiency, while seamless integration with the mobile app enhances accessibility.
• Prioritizing usability is paramount for enhancing user satisfaction and operational efficiency within the healthcare setting.

2. Existing Flow

• creates content with constraints